​Effective Date: July 1, 2025

Contact: 855-291-0240

 

1. Introduction

 

Thank you for visiting KitchenAid Support and Sales (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

2. Information We Collect

 

We may collect the following categories of information:

 

Personal Information

 

• Full name

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• Address

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• Email address

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• Phone number

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• Payment details

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• Service history and preferences

 

Non-Personal Information

 

• Browser type and version

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• Device type and unique identifiers

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• IP address

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• Pages visited and interaction behavior

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• Date and time of visits

 

3. How We Use Your Information

 

We may use the information we collect to:

 

Provide, manage, and improve our services

 

Schedule and fulfill service appointments

 

Communicate with you regarding services, updates, and promotions

 

Process and secure payments

 

Comply with legal and regulatory requirements

 

Safeguard the security and integrity of our services and business

 

4. Information Sharing and Disclosure

 

We may share your information with:

 

Technicians and employees responsible for service delivery

 

Trusted third-party service providers (e.g., payment processors)

 

Government or legal authorities, when required by law

 

Successors in the event of a business transfer, acquisition, or merger

 

We do not sell or rent your personal information to third parties for marketing purposes.

 

5. Data Security

 

We use appropriate administrative, physical, and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

 

6. Your Rights

 

Depending on your jurisdiction, you may have the right to:

 

Access and request a copy of your personal data

 

Request correction of inaccurate or incomplete information

 

Request deletion of your personal data

 

Restrict or object to how your data is processed

 

Request the transfer of your data (data portability)

 

To exercise your rights, please contact us using the details provided below.

 

7. Children’s Privacy

 

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any significant changes will be posted here with an updated effective date. Please review this page periodically to stay informed.

 

9. Contact Us

 

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

 

KitchenAid Support and Sales

 

Phone: 855-291-0240